Privacy Policy

Effective Date: January 15, 2025
At calyxvonti, we take your privacy seriously. This policy explains how we collect, use, protect, and share your personal information when you use our operational budgeting services and educational resources. We're committed to maintaining the trust and confidence of all visitors to our website and users of our services.

1. Information We Collect

We collect information to provide better services to all users and improve our operational budgeting education programs. The information we collect falls into several categories:

Personal Information
  • Full name and contact details
  • Email addresses and phone numbers
  • Professional background and experience
  • Company information and role
  • Educational preferences and goals
Technical Information
  • IP addresses and browser types
  • Device information and operating systems
  • Website usage patterns and preferences
  • Cookies and similar tracking technologies
  • Session data and interaction history
Educational Data
  • Course enrollment and progress information
  • Assessment results and feedback
  • Learning preferences and accessibility needs
  • Communication with instructors and support staff
  • Participation in forums and discussions

2. How We Use Your Information

Your information helps us deliver personalized educational experiences and improve our operational budgeting programs. Here's how we use the data we collect:

  • Service Delivery: To provide access to our learning programs, process enrollments, and deliver educational content tailored to your professional needs.
  • Communication: To send course updates, educational resources, newsletters, and respond to your inquiries about our programs.
  • Platform Improvement: To analyze website usage, identify popular content, and enhance user experience across our educational platform.
  • Technical Support: To troubleshoot issues, provide customer service, and ensure our systems operate smoothly.
  • Legal Compliance: To meet Australian privacy laws, respond to legal requests, and protect our legitimate business interests.

We never sell your personal information to third parties or use it for purposes unrelated to our educational mission.

3. Information Sharing and Disclosure

We limit sharing of your personal information and only disclose it in specific circumstances that support our educational services or legal obligations:

  • Educational Partners: We may share relevant information with guest instructors, industry professionals, or educational institutions when it enhances your learning experience.
  • Service Providers: Trusted third-party vendors who help us operate our platform, process payments, or deliver educational content receive only the minimum information necessary.
  • Legal Requirements: We disclose information when required by Australian law, court orders, or to protect the rights and safety of our users and staff.
  • Business Transfers: In the event of a merger, acquisition, or sale of business assets, user information may be transferred as part of the transaction.

All third-party partners are required to maintain strict confidentiality and use your information only for specified purposes. We conduct regular reviews to ensure compliance with our privacy standards.

4. Your Privacy Rights

Under Australian privacy legislation, you have several important rights regarding your personal information. We're committed to honoring these rights and making it easy for you to exercise them:

Access Your Information

Request a copy of all personal information we hold about you, including how we obtained it and how we use it.

Correct Inaccuracies

Update or correct any personal information that is outdated, incomplete, or inaccurate in our records.

Delete Your Data

Request deletion of your personal information, subject to certain legal and operational requirements.

Restrict Processing

Limit how we use your information in certain circumstances while maintaining your account access.

Data Portability

Receive your personal information in a structured, commonly used format for transfer to another service.

Withdraw Consent

Opt out of marketing communications and non-essential data processing activities at any time.

To exercise any of these rights, contact us using the information provided at the end of this policy. We respond to all requests within 30 days and provide clear information about any limitations or exceptions that may apply.

5. Data Security and Protection

Protecting your personal information is a top priority. We implement comprehensive security measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction:

  • Encryption: All sensitive data is encrypted both in transit and at rest using industry-standard protocols.
  • Access Controls: Strict authentication and authorization procedures limit access to personal information to authorized personnel only.
  • Regular Audits: We conduct periodic security assessments and vulnerability testing to identify and address potential risks.
  • Staff Training: All team members receive regular training on privacy practices and data protection requirements.
  • Secure Infrastructure: Our systems are hosted on secure, monitored servers with robust backup and disaster recovery procedures.

While we implement strong security measures, no system is completely secure. We encourage you to protect your account credentials and report any suspicious activity immediately.

6. Data Retention and Deletion

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by Australian law:

  • Active Users: Information for current students and active users is retained for the duration of their enrollment plus three years for educational records.
  • Marketing Data: Contact information for marketing purposes is retained until you unsubscribe or request deletion.
  • Legal Requirements: Some information must be retained for seven years to comply with Australian business record-keeping obligations.
  • Technical Data: Website analytics and technical logs are typically deleted after 26 months unless needed for security purposes.

When information is no longer needed, we securely delete it from our systems and instruct our service providers to do the same. You can request early deletion of your information, subject to legal and operational requirements.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. Here's what you should know:

  • Essential Cookies: Required for basic website functionality, including login sessions and security features.
  • Analytics Cookies: Help us understand how visitors use our website to improve content and navigation.
  • Preference Cookies: Remember your settings and preferences for a more personalized experience.
  • Marketing Cookies: Used to deliver relevant content and track the effectiveness of our educational programs.

You can control cookie settings through your browser preferences. However, disabling essential cookies may affect website functionality and your ability to access certain features.

8. International Data Transfers

While we primarily store and process data within Australia, some information may be transferred to other countries where our service providers operate:

  • All international transfers comply with Australian Privacy Principles and relevant data protection laws.
  • We use appropriate safeguards, including contractual protections and adequacy decisions, to ensure your information remains secure.
  • Service providers in other countries are required to maintain the same level of protection as we provide in Australia.
  • You have the right to request information about international transfers and the safeguards we use.

9. Children's Privacy

Our services are designed for adult professionals and business owners. We do not knowingly collect personal information from individuals under 18 years of age without parental consent.

If you believe we have inadvertently collected information from a minor, please contact us immediately. We will investigate and delete any inappropriate information from our systems promptly.

Parents and guardians who wish to review, modify, or delete their child's information can contact us using the details provided in this policy.

Policy Updates and Changes

We review and update this privacy policy regularly to reflect changes in our practices, technology, and legal requirements. When we make significant changes, we'll notify you through email or prominent notices on our website.

Continued use of our services after policy changes constitutes acceptance of the updated terms. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us About Privacy

If you have questions, concerns, or requests regarding this privacy policy or how we handle your personal information, we're here to help.

Privacy Officer
calyxvonti Financial Education
6 Paldi Crescent, Wagga Wagga NSW 2650, Australia
Email: help@calyxvonti.com
Phone: +61735560461

We aim to respond to all privacy inquiries within 5 business days. For complex requests, we may need up to 30 days and will keep you informed of our progress.